Privacy Policy
cravionelith is committed to protecting your personal information and respecting your privacy rights. This comprehensive policy explains how we collect, use, store, and safeguard your data when you visit our website or use our financial terminology services.
Information We Collect
We collect various types of information to provide and improve our financial education services. The information we gather helps us understand your learning needs and deliver personalized educational content about financial terminology and concepts.
Personal Information
Name, email address, phone number, and location data when you register for our courses or contact us for support.
Educational Data
Course progress, quiz results, learning preferences, and interaction patterns with our educational materials.
Technical Information
IP address, browser type, device information, and website usage analytics to improve our platform performance.
How We Use Your Information
Your personal data serves multiple purposes in delivering quality financial education. We process this information lawfully under Australian privacy legislation, ensuring transparency in every aspect of data usage.
- Providing access to financial terminology courses and educational resources
- Personalizing your learning experience based on progress and preferences
- Communicating important updates about courses and platform changes
- Analyzing usage patterns to enhance our educational content and user interface
- Ensuring platform security and preventing fraudulent activities
- Responding to support inquiries and technical assistance requests
We never sell your personal information to third parties. Your data is used exclusively for educational purposes and platform improvement.
Data Storage and Security
cravionelith employs industry-standard security measures to protect your personal information. Our data storage practices comply with Australian Privacy Principles and international security standards.
Personal information is stored on secure servers located in Australia, with encrypted transmission protocols protecting data during transfer. We implement regular security audits, access controls, and monitoring systems to prevent unauthorized access to your information.
Data retention periods vary based on information type. Educational progress data is retained for three years after course completion, while contact information remains active until you request deletion or unsubscribe from our services. Financial transaction records are kept for seven years as required by Australian tax law.
Your Privacy Rights
Under Australian privacy law, you have several rights regarding your personal information. These rights empower you to control how your data is used and maintained within our systems.
Access Rights
Request a copy of all personal information we hold about you, including educational progress and account details.
Correction Rights
Update or correct any inaccurate personal information in your account profile or educational records.
Deletion Rights
Request permanent deletion of your personal information, subject to legal retention requirements.
Portability Rights
Receive your educational data in a structured, machine-readable format for transfer to another service.
To exercise these rights, contact our privacy team using the details provided below. We respond to all requests within 30 days and may require identity verification before processing requests involving sensitive information.
Third-Party Services and Data Sharing
cravionelith works with trusted third-party providers to deliver comprehensive financial education services. We share limited personal information only when necessary for service delivery and with appropriate data protection agreements in place.
Educational content providers receive anonymized learning analytics to improve course materials. Payment processors handle transaction data through secure, encrypted channels. Email service providers manage course notifications and updates with your explicit consent.
We do not share personal information with marketing companies, data brokers, or advertising networks. Any data sharing arrangements include strict contractual obligations requiring recipient organizations to maintain equivalent privacy protections.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and gather usage analytics. These technologies help us remember your preferences, track course progress, and analyze website performance.
Essential cookies enable core functionality like user authentication and session management. Analytics cookies provide insights into popular content and user behavior patterns. You can manage cookie preferences through your browser settings, though disabling certain cookies may limit platform functionality.
We do not use cookies for targeted advertising or cross-site tracking. Third-party cookies are limited to essential services like payment processing and educational content delivery.
International Data Transfers
While cravionelith primarily operates within Australia, some service providers may process data internationally. Any international transfers comply with Australian privacy law requirements and include appropriate safeguards to protect your information.
Cloud storage providers maintain data centers in multiple countries with equivalent privacy protections. Educational technology platforms may process learning analytics in regions with adequate privacy legislation. We ensure all international partners maintain privacy standards comparable to Australian requirements.
Updates to This Policy
This privacy policy is reviewed annually and updated as needed to reflect changes in our services, technology, or legal requirements. Material changes will be communicated through email notifications and prominent website notices at least 30 days before implementation.
Minor updates, such as clarifications or contact information changes, may be made without advance notice. We encourage regular review of this policy to stay informed about how we protect your personal information.
Privacy Contact Information
cravionelith Privacy Officer
40 Bayswater Rd, Hyde Park QLD 4812, Australia
Phone: +61418115879
Email: info@cravionelith.com
Response time: Within 30 days of receiving your request